Stewardship Manager

University Job Title: Coordinator 4
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click here to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 1111 Chapel Street
New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Development, Museum/Curatorial
Total # of Hours to be Works: 37.5

Position Focus:
Reporting to the Deputy Director for Advancement, the Stewardship Manager supports a donor relations program that provides individualized, high-level stewardship for a selected group of Gallery donors. The Stewardship Manager assists in ensuring that the Gallery creates, nurtures, and sustains strong long-term personal relationships with alumni and friends, inspiring further support for the Museum's important programs and initiatives. The Stewardship Manager helps manage the master annual plans and deadlines. The manager records all activities/dates for each donor in the appropriate databases, conducts high- level research on donor relations, writes and supervises the design and production of a diverse range of special stewardship touchpoints, and oversees organization initiatives such as procedures, record keeping, and other systems. Responsible for all aspects of the Gallery's gift acknowledgment program, including in depth research and managing communications with donors. Serve as a strategic and creative support for Gallery's fundraising, including implementation of initiatives and participation in annual planning activities. Ensure that endowment and other high-level donors are receiving communications from the Gallery throughout the year, including the Annual Report, Bulletin, and new books published by the Gallery. Write and edit accurate and meaningful personalized letters to donors and constituents on behalf of Gallery colleagues and others. Work closely University staff to determine the gifts (financial or art) or situations at the Gallery that require correspondence from the President of the University. Develop methods for improving the quantity and timeliness of acknowledgment letters, correspondence, and other stewardship output. Create and produce donor touchpoints, collaborating on the production of deliverables requiring high-level graphics, video, web-based communications, special touches at events, stewardship reports, original writing, etc. Build and maintain relationships with Gallery and Yale fundraising and stewardship teams centrally on behalf of the Gallery. Advocate for the program and advise on donor relations; Partner on presentations to the Yale's Office of Development, the Gallery's senior leadership and Governing Board. Oversee/undertake other special projects and other duties as assigned.

Essential Duties:
1. Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals. 2. Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices. 3. Designs and implements quality control metrics to identify areas of risk. Analyzes, recommends, and implements strategic solutions to minimize risk. 4. Develops a variety of complex report and other written materials. 5. Provides guidance to and collaboration with internal and external partners as necessary. 6. Develops, oversees and monitors budgets. 7. Develops and maintains specialized training. 8. Performs other duties as assigned.

Required Education and Experience:
Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Knowledge of art and donor relationships. Outstanding writing, communication and presentation skills with a careful eye for details.

Required Skill/Ability 2:

Ability to work with confidential materials and maintain the highest standards of confidentiality and discretion. Strong analytic, organizational, and problem-solving skills.

Required Skill/Ability 3:

A team player with the ability to work effectively with administrators, faculty, development officers, and coworkers. Capacity to respond with insight and sensitivity to donors' concerns.

Required Skill/Ability 4:

Self-starter with the ability to work independently and creatively on complex projects, and to manage multiple projects simultaneously. Knowledge of MS Excel and Word.

Required Skill/Ability 5:

Flexibility in schedule to accommodate evening and weekend events as required. Valid driver's license and available vehicle/own transportation due to job demands and early/late hours.

Preferred Education, Experience and Skills:
Bachelor's Degree and five years related writing, editing and/or development experience or an equivalent combination of education and experience; M.A. in History of Art or M.F.A. degree; previous experience in museums and/or working with artists.

Drug Screen: No
Health Screening: NoSelected incumbent must have successful completion of a DMV check, a valid driver’s license and a car available.

Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement:
Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

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